Frequently Asked Questions
Everything you need to know about your latest find.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within North America. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain items, such as intimate apparel and final sale goods, are non-refundable.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
Can I change or cancel my order after it's been placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of the order being placed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.
